Contact PixRemover
How to reach PixRemover for support, billing, refunds, privacy requests and copyright notices.
Last updated: 2026-11-04
The fastest way to reach us is email: support@pixremover.com. We reply within 3 business days, in English.
What to include
- A removal didn't work: which tool you used (object, people, text, watermark or video), your browser and device, and roughly when it happened. A screenshot helps. Please don't send photos you aren't comfortable sharing; we don't need the original to look into most problems.
- Billing or refunds: email from your account's email address with the purchase date and the pack or plan. Refund rules are in the Refund Policy. If a removal failed, its credits are usually returned automatically.
- Account deletion or a privacy request: email from your account's email address. See the Privacy Policy for what we hold and how long.
- Copyright notices: use the subject "Copyright notice" and follow the Copyright Policy.
Before you write
Many questions are answered already:
- FAQ: free limits, formats, privacy and results
- Pricing: plans, credits and what's free
- Blog: step-by-step guides for each tool
More about who we are and how PixRemover works: About.